Delivery & Shipping Information
The Terry Australia delivers within Australia, using Australia Post Standard E-Parcel for orders under $100.00 for a Flat Rate of $9.95. We also offer Australia Post Express Post for Orders under $100 for a Flat Rate of $13.00. For Orders over $100.00, FREE postage is offered with Australia Post Standard E-Parcel. Orders placed on a Weekend or Public Holiday will be processed the next Business Day. Business Days are Monday to Friday, excluding Western Australia Public Holidays.
You will have the option upon Tracking, if you wish your parcel to be left in a Safe Place if the premises is unoccupied upon Delivery.
A valid street address, suburb, state, postcode and phone number must be included upon checkout, to ensure the quick arrival of your item(s). The Terry Australia will not be held responsible for any missing or incorrect information supplied by the Customer and the Customer will be charged the cost for a re-delivery.
FREE STANDARD E-PARCEL DELIVERY ON ORDERS WITHIN AUSTRALIA OVER $100.00
DELIVERY COSTS & TIMES
Australian Standard e-Parcel Delivery
- Australian Standard E-Parcel Delivery is a Flat Fee of $9.95 for all Australian Retail Internet Order under $100.00
- All Orders over $100, are sent via Australia Post Standard E-Parcel.
Delivery Cost | Delivery Time |
$ 9.95 | 2-10 Business Days |
Australian Express e-Parcel Delivery
- Australian Express E-Parcel Delivery is a Flat Fee of $13.00 for all Australian Retail Internet Order under $100.00
- All Orders over $100, are sent via Australia Post Standard E-Parcel.
Delivery Cost | Delivery Time |
$13.00 | 2-7 Business Days |
All Orders received by 11am, will be dispatched that same day. This may vary due to high volume orders on any given day. All orders received after 11am, will dispatched the next business day.
**Deliveries to NSW & QLD, can sometimes take up to 5-7 days for delivery from when the order is dispatched. This is beyond our control.
INTERNATIONAL SHIPPING
International Standard e-Parcel Delivery
Delivery Cost | Delivery Time | Countries |
* From $21.00 | 10 - 20 Days | USA & Canada |
* From $24.00 | 9 - 15 Days | UK, Ireland, Scotland |
* From $25.00 | 9 - 20 Days | Europe |
* From $15.00 | 5 - 12 Days | New Zealand |
* From $31.00 | 9 - 25 Days | Rest of World |
* Express Post International is available.
All Orders received by 11am, will be dispatched that same day. This may vary due to high volume orders on any given day. All orders received after 11am, will dispatched the next business day.
- Overseas Customers are liable for any relevant Custom Charges, Duties or Tariffs for their Country.
- PLEASE NOTE: ALL UK Orders are being charged VAT on entry to the UK. The Terry Australia is NOT responsible for this charge. In order to release your package, you will need to pay the VAT directly to Royal Mail upon collection. Details Here.
- If you have not received your Order, please Phone Royal Mail Customer Service on: 034 5774 0740
- To Track Items going to the UK, please go to: Royal Mail enter your Tracking No. to get the latest updates on your Order.