Shipping policy
The Terry Australia delivers within Australia using Australia Post.
FREE STANDARD DELIVERY ON AUSTRALIAN ORDERS OVER $65
Australian Delivery
| Order value | Standard | Express |
| Up to $65 | $10.95 | $15.00 |
| Over $65 | FREE | $15.00 |
Standard delivery usually takes 2–7 business days from dispatch.
Orders received by 11.30am (Perth time, AWST) on a business day are dispatched the same day. Orders received after 11.30am are dispatched the next business day. Orders placed on a weekend or Western Australian public holiday are processed the next business day. Business days are Monday to Friday, excluding Western Australian public holidays. Dispatch times may vary during busy periods.
A valid street address, suburb, state, postcode and phone number must be included at checkout to ensure the quick arrival of your item(s). The Terry Australia will not be held responsible for any missing or incorrect information supplied by the Customer, and the Customer will be charged the cost of re-delivery.
International Shipping
We currently ship to the countries below. Shipping is calculated at checkout based on the weight of your order.
| Destination | Delivery Cost | Delivery Time |
| New Zealand | From $19.65 | 5–12 days |
| United Kingdom | From $34.40 | 9–15 days |
| Europe (Belgium, Croatia, Denmark, France, Germany, Greece, Ireland, Italy, Netherlands, Portugal, Spain) | From $34.40 | 9–20 days |
| Canada | From $29.00 | 10–20 days |
| United States | From $29.00 | 10–20 days |
| United Arab Emirates | From $31.00 | 9–25 days |
International Express is also available to all destinations except the United Arab Emirates.
- Overseas Customers are liable for any relevant Customs Charges, Duties or Tariffs for their Country.
- PLEASE NOTE: ALL UK Orders are charged VAT on entry to the UK. The Terry Australia is NOT responsible for this charge. In order to release your package, you will need to pay the VAT directly to Royal Mail upon collection. Details Here.
- If you have not received your Order, please phone Royal Mail Customer Service on: 034 5774 0740
- To track items going to the UK, please go to Royal Mail and enter your Tracking No. to get the latest updates on your Order.